Frequently Asked Questions
Here are the questions we get asked most often about our training programs and OSHA 10 hour courses.
Each lesson takes no more than five minutes so you’ll never get bored, and you can stop and resume the course as many times as you want. The course time for each course is clearly stated on each course information page – this is the minimum time required to complete the course.
If the certificate is not accepted by your employer for any reason we do offer a full money back guarantee within 30 days of completion.
We offer online verification of all certificates both with QR Code scan or with with two clicks online.
Absolutely. Our courses are designed with a ‘mobile first’ approach and work perfectly on any modern device.
Yes, courses are available immediately after checkout.
It depends which course you are taking. The 10 Hour construction course has an expiry period of 3 years – this is in line with best practices for re-training. The 10 Hour General courses have a 1 year expiry period – this is because we include full OSHA Bloodborne Pathogens certification within the course, which has an annual re-training requirement.
Our courses do not have a lengthy final exam at the end. We use shorter quizzes at the end of each module to check and reinforce what you learned. You must pass quizzes with an 80% score to proceed through the course. You will learn everything you need to pass in each module and you can retake each quiz up to three times.
We take your security seriously.
In addition to Secure Socket Layer (SSL) encryption we use Cloudflare across our domain for an additional layer of security.
We do not store any of your personal financial information and use secured Paypal and Stripe gateways to process payments.
10certified.com is a business founded in 2021 to meet the growing demand for interactive, responsive OSHA compliance training. We aim to provide a 100% online model suitable for the new generation of workers.
10certified.com and COGNIZENSE LLP are not connected or affiliated with the U.S. Department of Labor (DOL) or the Occupational Safety and Health Administration (OSHA).
10certified.com issues signed OSHA professional program and course completion certificates and transcripts to document a student’s training.
10certified.com is a 100% online business. It is an online brand of COGNIZENSE LLP which is registered at:
5 South Charlotte Street, Edinburgh, Scotland, EH2 4AN.
No – no online course actually meets these requirements. Ultimately, employers are responsible for all hands-on safety training. Safety education is a three-phase process and seeks to ensure employees gain three different things: adequate knowledge, skills, and abilities.
Collectively these are known as (KSAs):
- Instruction to gain knowledge;
- Hands-on practice to gain skills;
- Evaluation of skills on the job to determine abilities.
Our modern online learning courses can be used to satisfy the knowledge component of the training. But, those topics that require hands-on practice using equipment to gain skills (for example confined space entry and fall protection), must be taught by an employer-designated competent person for the specific type of equipment the employees will be using on the job.
To satisfy the hands-on training requirement, employers will have their employees take our online training to satisfy the knowledge component, and then finish up the hands-on component of the training in the workplace.
Whichever method is used – online, instructor led or both – the employer is always held accountable by OSHA to ensure employees are provided opportunity to practice with the equipment in the learning environment to gain adequate skills.
After the employer is satisfied that employees have gained adequate skills, employees must be evaluated on-the-job to verify they have gained adequate abilities to properly use equipment and perform tasks.
To determine if a topic requires hands-on practice and demonstration of skills refer to OSHA’s Publication 2254, Training Requirements in OSHA Standards.